GoAmerica National Relay, California Relay Service

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Relay Etiquette

ABOUT CRS

WHICH SERVICE IS RIGHT FOR ME?

With all of the various terms and abbreviations, it can be confusing deciding exactly what service is best for you. We've created the below chart to help you decide which service best fits your communication needs and preferences.

IF YOU ARE: SERVICE:

I'm deaf and have access to a TTY

Standard CRS

I'm late-deafened and prefer
to speak with my own voice

VCO

I'm not deaf but I have a speech disability HCO or STS

California Relay Service (CRS) is funded by the Deaf and disabled Telecommunications Program (DDTP),
a program of the California Public Utilities Commission.